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Emergency Operations Center/Emergency Information

 

Now Is The Time For You and Your Family To Be Hurricane Prepared. Are You Ready?

 

At the beginning of hurricane season:

  • List everything you need to protect from a storm: you, your family, pets, home, cars and boats. Be sure your hurricane plan addresses everyone and everything including pets and property. Enlist the help of other family members and friends to help prepare your plan and secure supplies.
  • Create a personalized hurricane plan at www.OneStorm.org.
  • Prepare to “shelter in place” with enough food, water, medication and other supplies to live without water or power for at least two weeks
  • Identify friends and family with whom you can shelter if you do not believe it is safe to stay in your home.
  • Call James City County at 259-3171 for special needs assistance. If you have special medical needs, contact your physician for special instructions.
  • Trim trees, consider window protection, and make other structural reinforcements now.
  • Acquire all safety gear and take a class in how to operate a chain saw safely if you plan to use a chain saw to trim trees now or remove debris after a storm.
  • Sign up for JCC Alert at www.jccalert.org to receive important emergency alerts, notifications and updates on your cell phone, email, and more.

 

When a storm threatens:

  • Watch JCC TV48 on Cox Cable for information.
  • Visit www.jccEgov.com.
  • Listen to WMBG 740 AM and The Tide 92.3 FM for James City County specific emergency information including evacuation and shelter information.
  • Call the County’s Emergency Hotline for recorded information, 875-2424.
  • Plan to shelter with family or friends if you are unable to remain in your home. If you have nowhere else to go, James City County and the City of Williamsburg operate a joint shelter at the James City/Williamsburg Community Center, 5301 Longhill Road, 259-4200. Other shelters may open as needed and will be announced.

During the storm:

  • Stay away from windows and doors.
  • Do not go outside for any reason until the all clear has been announced.
  • Listen to WMBG 740 AM ant the Tide 92.3 FM for regular County updates.
  • Stay calm and reassure children that the storm will pass.

 

After the storm:

  • Wait for the all clear to be announced on local media – even after the worst of a hurricane has passed, danger may still exist from tornadoes and thunderstorms.
  • Emergency workers will immediately begin to assess damage and initiate repairs to power lines and other critical services. Do not call to report damage unless it is life-threatening. Unnecessary calls can jam phone lines and may interfere with critical calls for emergency response services.
  • Wear sturdy shoes and watch out for damaged trees, power lines, glass and other debris when venturing out to check your property. Use extreme caution and watch for puddles of water which can become electrified due to downed power lines.
  • Monitor radio and television for updates and when delivery can be resumed, read local newspapers for daily updates.
  • Watch JCC TV48
  • Visit www.jccEgov.com

 

Do I need to evacuate?

James City County residents are not in storm surge evacuation zones, however, evacuation orders may be issued for low-lying areas prone to flooding and for those in mobile homes. If directed to evacuate, please do so as quickly as possible. If you wait until conditions deteriorate, you may not get out and public safety personnel may not be able to help you.

 

Special needs assistance

Elderly or disabled County residents should call James City County at 259-3171 NOW for assistance in developing personal hurricane plans. This is a voluntary service and is confidential. If you need help in order to evacuate or require other services, this service will help you identify and register for appropriate assistance.

 

Home Safe Home Program

Drinking water

  • The Health Department, James City Service Authority, or Newport News Waterworks will notify residents if public water supplies are determined unsafe and precautions are necessary.
  • Generally, residents living in the Grove and Kingsmill areas receive their water from Newport News Waterworks. Check your water bill to verify who supplies your water.

 

Useful phone numbers:

  • JCC Emergency Hotline: 875-2424
  • JCC Emergency Management:
    564-2140
  • Dominion Power : 1-888-667-3000
  • Water/Sewer:
    7 a.m.-3:30 p.m.: 229-7421
    After Hours: 566-0112
  • VDOT : 1-800-367-7623
  • Virginia Natural Gas: 1-866-229-3578

 

Stay Informed:

 

JCC Alert

jccalert.org logo

Sign up for JCC Alert at www.jccalert.org to receive important emergency alerts, notifications and updates on your cell phone, email, and more.

For more information on hurricane preparedness, contact the Emergency Management Office at 564-2140.

Terror Threat Level

Terror Alert

Stay informed

Local news and information on JCC:

Other Hampton Roads Media:

  • WAVY TV 10
  • WNOR FM 99
  • WTKR TV 3
  • EAGLE FM 97
  • WVEC TV 13
  • WWDE FM 101.3
  • JAMZ FM 103
  • WAFX FM 106.9