Contact Information:
Environmental Division
101-E Mounts Bay Road
Williamsburg, VA 23185
Directions
Phone: (757) 253-6670
Fax: (757) 259-4032
envdiv@james-city.va.us
Hours of Operation
8:00 - 5:00 p.m.
Monday-Friday
Resources
Public Education:
Boards Messages and Events- Coming Soon - RPA Workshop - Date/Time to follow.
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Septic Tank Pumpout Information
Chapter 23-9 of the James City County Code, Chesapeake Bay Preservation, states that all septic systems shall be pumped out at least once every five years. This is considered essential to protect the quality of state waters. However, documentation certified by a sewage handler permitted by the Virginia Department of Health, that a septic system has been inspected, is functioning properly, and the tank does not need to have the effluent pumped out of it will also be accepted.
When your septic system is pumped out or inspected, please provide us with written documentation so that we may update our files.
Fax to: (757) 259-4032
Or Mail to:
JAMES CITY COUNTY
ENVIRONMENTAL DIVISION
P. O. BOX 8784
WILLIAMSBURG, VA 23187
Thank you for your cooperation in this matter. If you should have any questions, please contact our office at (757) 253-6670.
Refer to the Homeowners Guide to Septic Systems 
for additional information.