Contact Information:
Human Resource Department
101-F Mounts Bay Rd., Suite 100
Williamsburg, VA 23185
or
Mailing Address:
P.O. Box 8784
Williamsburg, VA 23187
F: 757-253-6878
Hours of Operation
8 a.m. - 5 p.m.
Monday-Friday
Email:
Subscribe to our Employment opportunities RSS
What is RSS?
Come Work for Us!
- Employment opportunities
- Apply for a job
Position Status - Job duties & physical requirements
- Salary Structure
*Pay Ranges
*Salaries by Position - Training
- Benefits
- Volunteer
Public Safety
- Emergency Communications Center - Job Information
- Fire - Job Information
- Police - Job Information
| Site Tools | |
 |
 |
 |
 |
Optima Plan Information
About Optima -- a Sentara Health Maintenance Organization (HMO)
Contact Information
- Web Address: http://www.optimahealth.com/optimahealth
- Member Services: 757-552-7110 or 1-800-225-7784
- After Hours: 757- 552-7250 or 1-800-394-2237
Other Helpful Links
- Participating doctors
- Member Forms and Documents
- Vision Care
- Member Discounts
- Prescription Drug List
PharmaCare Direct is our prescription drug mail order service.
Why Mail Order?
Mail order is a more convenient, more cost-effective way to get maintenance prescription drugs. You can get a three-month prescription for the cost of two copays, and you have the added convenience of home delivery. Mail order is typically used for maintenance medications that help treat chronic, long-term health conditions including:
- High Blood Pressure
- Diabetes
- Cholesterol
- Thyroid
- Menopause
Getting Started:
If this is a new medication, or if you are a new health plan member, have your prescription filled at a retail pharmacy before using mail order. (Note: you will still need to do this step even if you have used mail order before with another insurance carrier).
This will:
- Ensure that you can safely tolerate the medication.
- Determine the appropriate copay tier and pre-authorizations.
After you have safely tolerated the medication and have determined what your monthly copay will be by having the prescription filled at a retail pharmacy, you can move to mail order.
First Time Users
Here are the steps to take:
- For your first order, complete and send in the PharmaCare Direct Mail Service Form.
- Prescriptions may be faxed to 800-236-9079. To be valid, prescriptions may only be faxed from the doctor’s office. If this is your first prescription order, the PharmaCare Direct Mail Service must accompany the fax.
- After PharmaCare Direct receives the order, you should receive your medication within 14 days. Prior to future refill requests, we recommend that you keep a two-week supply on hand to allow for unforeseen delays in shipping.
- If you need to confirm the status for you mail order prescription, contact harmaCare Direct at 1-800-346-9113.
Placing an Order
If you’ve used PharmaCare Direct Mail Order before as a member of Optima Health, you can:
- Order refills online and check prescription status at www.PharmaCare.com or you may call customer service at 1-800-346-9113.