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Contact Us:

101-E Mounts Bay Road
Williamsburg, VA 23185
Phone: (757) 253-6805
Fax:  (757) 253-6850

Hours of Operation

8:00 - 5:00 p.m.
Monday-Friday
Phone: (757) 253-6800

Water / Sewer Emergencies

Phone: (757) 229-7421
7:00 a.m. to 3:30 p.m
Phone: (757) 566-0112
After Hours jcsa@james-city.va.us

Online Applications

Links

James City Service Authority

Water and Wastewater Treatment for the County

 

Outdoor Water Use Regulations are in effect May 1 through September 30 to help the County manage high water demand in the hot summer months. Read more>>>


Mission

To provide municipal water and wastewater service to County residences and businesses in the Primary Service Area between Toano and Grove and to operate dedicated detached central water systems in other areas of the County in accordance with local, State and Federal rules and regulations.

 

Goals

  1. Balance municipal water and wastewater demands with available resources.
  2. Provide municipal potable water service to customers by operating and maintaining water supply facilities in accordance with local, State, and Federal requirements to ensure the availability of a potable and reliable water supply.
  3. Provide municipal wastewater collection service to customers by operating and maintaining wastewater pumping stations, gravity sewers and force mains in accordance with local, State, and Federal requirements to provide reliable public wastewater service without polluting the environment.

 

 

Other Helpful Water links:

 

JCSA Staff - click on picture for larger view!