Contact Information:
James City Service Authority
101-E Mounts Bay Rd.
Williamsburg, VA 23185
P: 757-253-6805
F: 757-253-6850
Hours of Operation
8 a.m. - 5 p.m.
Monday-Friday
Customer Service
757-253-6800
Water / Sewer Emergencies
7 a.m. to 3:30 p.m
757-229-7421
After Hours
757-566-0112
Special Information Hotline
757-259-4911
Online Applications
- Request for Service - Hook up new water service online
- Submeter Information
- Utility Service Connection - Apply for new water connections online
- 60 Day Exemption Form
- JCSA Forms
- Department Home Page
- Adopt-a-Hydrant
- Board of Directors
- Backflow Prevention & Cross Connection Control Program
- Design and Acceptance Criteria for Water Distribution and Sanitary Sewer Systems
- Fats, Oils and Grease
- Frequently Asked Questions
- Grinder Pump Program
- JCSA Background Info
- JCSA Project List
- Let's Be Water Smart
- Newsletters
- Outdoor Water Use
- Organization Chart
Rates and Charges- Rebates
- Regulations Governing
Utility Service - Regional Construction Standards
- Water Conservation
- Water Quality Report
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Adopt a Hydrant - Program
Program Intent
Working in partnership with the James City Service Authority (JCSA) and the James City County Fire Department (www.jamescitycountyva.gov/fire), the Adopt-A-Hydrant program encourages neighborhoods and civic organizations to participate in the preservation of fire hydrants in neighborhoods or other areas throughout the County. There are over 3,000 fire hydrants scattered throughout the County and some are in need of upkeep and maintenance such as painting.
Program Terms:
- JCSA/Fire Department and the interested group will jointly identify hydrants that will be adopted and develop a locator of selected hydrants.
- JCSA/Fire Department will provide necessary training to clean, paint and clear hydrants for improved visibility.
- JCSA will provide the necessary paint, tools and materials to be used on the fire hydrant.
- Fire Hydrants will be painted no more than once every five years or as approved the JCSA/Fire Department, on an exception basis.
- JCSA/Fire Department will inspect refurbished fire hydrants. Fire hydrants must be visible from the street.
Maintenance Steps:
- Clear vegetation and lose objects from around fire hydrant so it is visible from the street. There should be at least a three-foot cleared area around the fire hydrant. If a concerned citizen takes exception to the clearing of the fire hydrant, stop and move on to the next fire hydrant. Once your project is completed, be sure the let us know about that particular incident, and we will address that hydrant.
- Remove loose material and debris from the hydrant, i.e., paint, weeds, dirt.
- Clean hydrant with wire brushes and rags to remove dirt and excessive or peeling paint. All loose paint must be removed prior to painting. Be sure to lay plastic sheeting or cardboard around base, so all paint chips can be collected. This will also keep paint off areas having grass or plants.
- Remove fire hydrant caps, and clean threads on hydrant body and caps with wire brush.
- Paint steamer caps and bonnet (top) with white paint and let dry while you paint main body.
- Tape steamer cap threads, so no paint will get on them, and then paint main body of hydrant with red paint.
- Remove tape as soon as you are through painting the body with red paint.
- Once body of fire hydrant is dry, lightly lubricate steamer cap threads with appropriate oil (white mineral oil, which is food grade).
- Check gaskets and reinstall steamer caps to fire hydrant body and hand tighten until tight. Use hydrant wrench to assure cap is properly secured, but without over tightening. This step will be demonstrated during your training session.
Fire Hydrant Regulations
Statewide Fire Prevention Code section 508.5.3 - Obstruction:
Posts, fences, vehicles, growth, trash, storage and other materials or objects shall not be placed or kept near fire hydrants, fire department inlet connections or fire protection system control valves in a manner that would prevent such equipment or fire hydrants from being immediately discernable. The fire department shall not be deterred or hindered from gaining immediate access to fire protection equipment or fire hydrants.
Statewide Fire Prevention Code section 508.5.5 - Clear space around hydrants:
A 3-foot clear space shall be maintained around the circumference of fire hydrants except as otherwise required or approved.
Sign Up!
To participate in the Adopt-A-Hydrant program, call JCSA Operations at 757-229-7421 (when prompted, press 2).