Contact Information:

 

James City Service Authority

101-E Mounts Bay Rd.
Williamsburg, VA 23185

Directions - Directory

P: 757-253-6805
F: 757-253-6850

 

Hours of Operation

 

8 a.m. - 5 p.m.
Monday-Friday

 

Customer Service

 

757-253-6800

 

Water / Sewer Emergencies

 

7 a.m. to 3:30 p.m
757-229-7421

After Hours
757-566-0112

Special Information Hotline
757-259-4911

 

Email

 

jcsa@jamescitycountyva.gov

 

Online Applications

• Request for Service - Hook up new water service online
• Submeter Information

• Submeter Registration
• Enter Reading of Customer Owned Meter

• Utility Service Connection - Apply for new water connections online
• 60 Day Exemption Form
• JCSA Forms

 

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• Department Home Page
• Adopt-a-Hydrant
• Board of Directors
• Backflow Prevention & Cross Connection Control Program
• Design and Acceptance Criteria for Water Distribution and Sanitary Sewer Systems
• Fats, Oils and Grease
• Frequently Asked Questions
• Grinder Pump Program
• JCSA Background Info
• JCSA Project List
• Let's Be Water Smart
• Newsletters
• Outdoor Water Use
• Organization Chart
• Rates and Charges
• Rebates
• Regulations Governing
  Utility Service
• Regional Construction Standards
• Water Conservation
• Water Quality Report

 

 

Design and Acceptance Criteria for Water Distribution and Sanitary Sewer Systems

 

• Manual Cover
• Index
• Section 1 - Water Distribution and Sanitary Sewer Systems
• Section 2 - System Design
• Section 3 - Project Close-out
• Section 4 - Water Facilities and Pumping Stations
• Section 5 - General Notes
• Appendix A

• Cover
• Special Provisions

• Appendix B

• Cover
• Water Distribution Details

• W13.0 - Typical Water Meter Installation
• W14.0 - 5/8 x 3/4 Thru 1" Meter Setting
• W14.1 - 5/8 x 3/4 Thru 1" Meter Setting for Sidewalk Installations Only (JCSA Approval Required)
• W15.0 - 1-1/2" & 2" Water Meter Setting
• W16.0 - Water Sample Station Detail
• W17.0 - Detector Check Valve Assembly for Fire Suppression Systems
• W23.0 - Temporary Construction Meter Installation (Page 1) (Page 2)

• Sanitary Sewer System Details

• S1.0 - ACOP Standpipe
• S12.1 - Manual Air Release Valve for 3-inch and Smaller Diameter Force Mains
• S12.2 - Low Pressure Force Main Terminal Flushing Assembly
• S16.0 - Typical Anchor Detail for Grades Over 20%
• GP-1 - Residential Grinder Pump Installation (Page 1) (Page 2)
• GP-2 - Grinder Pump Electrical Schematic
• GP-3 - Grinder Pump Slab Mounting Detail
• GP-3.1 - Grinder Pump Slab Detail

• Miscellaneous Details

• JR.1 - Joint Restraint Table
• PB.1 - Pipe Bridge (Page 1) (Page 2) (Page 3)
• PC.1 - Pipe Crossing Detail
• PP.1 - Bituminous Pavement Patching for Utility Installation within VDOT Secondary Roads
• VPT.1 - Meter Vault Paint Table

• Standard Design Forms

• Water Data Sheet (PDF editable)
• Sanitary Sewer System Data Sheet (PDF editable)

• Appendix C

• Cover
• Detector Check in Mechanical Room
• Check Valve Vault

• Appendix D

• Cover
• JCSA Site Plan Review Checklist

• Appendix E

• Cover
• Master Plan Guidelines

Water Conservation Agreements

 

Most rezoning and special use permit applications include proffers or conditions to address water conservation practices to be incorporated into the proposed development to reduce water consumption.  These include water efficient landscaping, irrigation systems, and indoor appliances.  A guidance document titled Water Conservation Guildelines is provided in order to assist in drafting Water Conservation Agreements.