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Contact Us:

101-E Mounts Bay Road
Williamsburg, VA 23187
Phone: (757) 253-6805
Fax:  (757) 253-6850

Hours of Operation

8:00 - 5:00 p.m.
Monday-Friday
Phone: (757) 253-6800

Water / Sewer Emergencies

Phone: (757) 229-7421
7:00 a.m. to 3:30 p.m
Phone: (757) 566-0112
After Hours jcsa@ james-city.va.us

Online Applications

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Fats Oils and Grease - Introduction

 

James City County Service Authority Grease BustersSpecial Projects Coordinator (757) 259-4138
Environmental Education Coordinator (757) 253-6859
greasebusters@james-city.va.us

 

The James City Service Authority has created a public education campaign to eliminate improper disposal of fats, oils and grease (FOG). We have established the program to promote a clean environment by reducing the number of sanitary sewer overflows caused by Fats, Oils, and Grease (FOG). Sewer overflows and backups can cause health hazards, damage homes and the environment. The campaign's slogan, "Don’t Strain the Drain!" is meant as a friendly reminder to our customers that putting fats, oils or grease down a sink can create a situation that is both unhealthy and expensive not only to the JCSA, but to you personally.

Putting these greasy materials down a sink can lead to a clogged sanitary sewer line. Clogs can then lead to wastewater backing up into your home or business, spilling out onto the streets, and even finding its way into storm drains and to the beaches of the Chesapeake Bay. Cleanup can be expensive for residential homeowners and especially expensive for commercial businesses like restaurants. They can also be subject to fines and closures if the situation is serious enough. While the JCSA maintains the community-wide sewer system, the sewer line within your own home and on your property out to the sewer main is the responsibility of the property owner. If you find that your home's sewer lines have become clogged with FOG, it may require either do-it-yourself maintenance or assistance from a plumber to clear the blockage.

 

Residential Frequently Asked Questions

 

Commercial Frequently Asked Questions