Contact Us:

101-E Mounts Bay Road
Williamsburg, VA 23185
Phone: (757) 253-6805
Fax:  (757) 253-6850

Hours of Operation

8:00 - 5:00 p.m.
Monday-Friday

Customer Service

Phone: (757) 253-6800

Water / Sewer Emergencies

Phone: (757) 229-7421
7:00 a.m. to 3:30 p.m
Phone: (757) 566-0112
After Hours

Email

jcsa@ james-city.va.us

Online Applications

• Request for Service - Hook up new water service online
• Submeter Registration
• Submit Reading Submeter
• Utility Service Connection - Apply for new water connections online
• JCSA Forms - 60 Day Exemption form

Links

• Adopt-a-Hydrant
• Board of Directors
• Backflow Prevention & Cross Connection Control Program
• Fats, Oils and Grease
• Frequently Asked Questions
• JCSA Background Info
• JCSA Project List
• Let's Be Water Smart
• Newsletter / WaterLine
• Outdoor Water Use
• Rates and Charges
• Rebates
• Regulations Governing
  Utility Service
• 2005 Design and Acceptance Criteria for Water Distribution and Sanitary Sewer Systems
• Regional Construction Standards, Fourth Edition
• Water Conservation
• Water Quality Report

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