Contact Information:
James City Service Authority
101-E Mounts Bay Rd.
Williamsburg, VA 23185
P: 757-253-6805
F: 757-253-6850
Hours of Operation
8 a.m. - 5 p.m.
Monday-Friday
Customer Service
757-253-6800
Water / Sewer Emergencies
7 a.m. to 3:30 p.m
757-229-7421
After Hours
757-566-0112
Special Information Hotline
757-259-4911
Online Applications
- Request for Service - Hook up new water service online
- Submeter Information
- Utility Service Connection - Apply for new water connections online
- 60 Day Exemption Form
- JCSA Forms
- Department Home Page
- Adopt-a-Hydrant
- Board of Directors
- Backflow Prevention & Cross Connection Control Program
- Design and Acceptance Criteria for Water Distribution and Sanitary Sewer Systems
- Fats, Oils and Grease
- Frequently Asked Questions
- Grinder Pump Program
- JCSA Background Info
- JCSA Project List
- Let's Be Water Smart
- Newsletters
- Outdoor Water Use
- Organization Chart
Rates and Charges- Rebates
- Regulations Governing
Utility Service - Regional Construction Standards
- Water Conservation
- Water Quality Report
