Contact Information:

 

James City Service Authority

101-E Mounts Bay Rd.
Williamsburg, VA 23185

Directions - Directory

P: 757-253-6805
F: 757-253-6850

 

Hours of Operation

 

8 a.m. - 5 p.m.
Monday-Friday

 

Customer Service

 

757-253-6800

 

Water / Sewer Emergencies

 

7 a.m. to 3:30 p.m
757-229-7421

After Hours
757-566-0112

Special Information Hotline
757-259-4911

 

Email

 

jcsa@jamescitycountyva.gov

 

Online Applications

• Request for Service - Hook up new water service online
• Submeter Information

• Submeter Registration
• Enter Reading of Customer Owned Meter

• Utility Service Connection - Apply for new water connections online
• 60 Day Exemption Form
• JCSA Forms

 

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• Department Home Page
• Adopt-a-Hydrant
• Board of Directors
• Backflow Prevention & Cross Connection Control Program
• Design and Acceptance Criteria for Water Distribution and Sanitary Sewer Systems
• Fats, Oils and Grease
• Frequently Asked Questions
• Grinder Pump Program
• JCSA Background Info
• JCSA Project List
• Let's Be Water Smart
• Newsletters
• Outdoor Water Use
• Organization Chart
• Rates and Charges
• Rebates
• Regulations Governing
  Utility Service
• Regional Construction Standards
• Water Conservation
• Water Quality Report

 

 

James City Service Authority utility Connection

Fields with asterisks are mandatory.

 

 

Date *
Contractor *
Business address *
Telephone - Business *
Email: *
Please check appropriate box *	Water Sewer
Please check appropriate box *	Residential Business Multifamily Other
Please check appropriate box *	New Existing
If Commercial, indicate meter size
Tax Map No.
Lot No *
Section/Phase
Subdivision *
Street Name *
Unit Description
No. of Bathrooms *
No. of Bathroom Fixtures *
If Sewer, is a Grinder Pump required	Yes No

 

*If more information is needed about Grinder pumps, please go to Grinder Pumps.

Note: a permit to make this water/sewer connection shall be obtained by your plumber from the James City County Building Safety and Permits Division.