Contact Information:
James City Service Authority
101-E Mounts Bay Road
Williamsburg, VA 23185
Phone: (757) 253-6805
Fax: (757) 253-6850
Hours of Operation
8:00 - 5:00 p.m.
Monday-Friday
Customer Service
Phone: (757) 253-6800
Water / Sewer Emergencies
Phone: (757) 229-7421
7:00 a.m. to 3:30 p.m
Phone: (757) 566-0112
After Hours
Online Applications
- Request for Service - Hook up new water service online
- Submeter Information
- Utility Service Connection - Apply for new water connections online
- 60 Day Exemption form
- JCSA Forms
- Department Home Page
- Adopt-a-Hydrant
- Board of Directors
- Backflow Prevention & Cross Connection Control Program
- Fats, Oils and Grease
- Frequently Asked Questions
- JCSA Background Info
- JCSA Project List
- Let's Be Water Smart
- Newsletter / WaterLine
- Outdoor Water Use
Rates and Charges- Rebates
- Regulations Governing
Utility Service - Design and Acceptance Criteria for Water Distribution and Sanitary Sewer Systems
- Regional Construction Standards, Fourth Edition
- Water Conservation
- Water Quality Report
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