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Contact Us:

101-E Mounts Bay Road
Williamsburg, VA 23187
Phone: (757) 253-6805
Fax:  (757) 253-6850

Hours of Operation

8:00 - 5:00 p.m.
Monday-Friday
Phone: (757) 253-6800

Water / Sewer Emergencies

Phone: (757) 229-7421
7:00 a.m. to 3:30 p.m
Phone: (757) 566-0112
After Hours jcsa@ james-city.va.us

Online Applications

Links

James City Service Authority Administrative and Billing Office

 

Administrative and Billing Office
101-E Mounts Bay Road
P.O. Box 8784
Williamsburg, VA 23187-8784
Normal Working Hours: 8:00 a.m. - 5:00 p.m. M-F
E-Mail: jcsa@james-city.va.us

  • General Manager - 253-6806
  • Assistant Manager - 253-6807
  • Account Information - 253-6800
  • Water and Sewer Connections - 253-6800
  • Engineering (Wastewater) - 253-6810
  • Engineering (Water) - 253-6677

 

Water and Sewer Field Operations
107 Tewning Road
Williamsburg, VA 23188-2639
Normal Working Hours: 7:00 a.m. - 3:30 p.m. M-F
FAX: (757) 229-2463

  • Operations Administrator - 229-7421
  • Water Production - 259-4098
  • Wastewater Maintenance - 259-4095
  • Underground Utilities - 259-4097
  • Warehouse - 259-4105

 

Emergencies

  • Normal Working Hours - 229-7421
  • Nights, Weekends, Holidays - 566-0112

 

Water Conservation

Beth Davis - (757) 253-6859
Be Water Smart