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Contact Information:


Social Services
5249 Olde Towne Rd.
Williamsburg, VA 23188

P: 757-259-3100

F: 757-259-3188



Diana Hutchens,
Community Services and Social Services Director


Barbara Watson
Assistant Community
Services Director


TDD for hearing impaired:


Hours of Operation


8 a.m. - 5 p.m.


Hotline Numbers


Child Protective
Services Hotline:
(757) 259-3201


24-Hour Child
Protective Services:



Adult Protective
Services Hotline:

(757) 259-3115


24-Hour Adult
Protective Services:



Am I Eligible?


Online Screening
Screening for SNAP
Fuel Assistance &
Needy Family Assistance


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Adult Protective Services


Elderly and disabled adults who are unable to protect themselves from abuse, neglect, and exploitation are eligible for our services, regardless of income. To report Adult abuse or neglect during office hours, please call 757-259-3115. After hours, please call the Virginia hotline at 1-888-832-3858. For more information, please contact Denise Kirschbaum at 757-259-3158 during office hours or via Email. Please do not use the email address to report Adult Abuse or Neglect.