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Contact Information:

 

Social Services
5249 Olde Towne Road
Williamsburg, VA 23188


Phone: (757) 259-3100
Fax: (757) 259-3188



TDD for hearing impaired:
(757) 259-3133

 

Hours of Operation

 

8:00 - 5:00 p.m.
Monday-Friday


Email:

 

dss@james-city.va.us


Diana Hutchens,
Director of Social Services

 

Hotline NumbersChild Protective
Services Hotline:
(757) 259-3201


24-Hour Child
Protective Services:

1-800-552-7096

 


Adult Protective
Services Hotline:

(757) 259-3115

 


24-Hour Adult
Protective Services:

1-888-832-3858

 

Am I Eligible?

Online Screening
Screening for Foodstamps,
Fuel Assistance &
Needy Family Assistance

 


Directions
to Human Services Bldg


¿Hablas español? Servicios Sociales Web page

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Online Screening
Do you know families or people who need help? YOU can help them!

 

How?

 

Tell them about Online Screening that will show if they may be eligible for food stamps, cash assistance, medical assistance, energy assistance, or child care.

 

Help them use Online Screening!

The Virginia Department of Social Services has web-based Online Screening that lets needy individuals see if they may be eligible for food stamps, cash assistance, children's health insurance, Medicaid for Pregnant Women, energy assistance and child care. The screening asks a few questions and provides a preliminary answer. It also provides the address of the local department of social services.

 

Please note: This preliminary screening does not take the place of an application and interview.

 

You can determine online whether you may be eligible for social services benefits.  With the online eligibility screening function, simply enter your personal information to determine whether you may be eligible for food assistance, children’s health insurance, Temporary Assistance for Needy Families and more. Additionally, the Social Security Administration Benefit Eligibility Screening Tool (BEST) can determine if you are potentially eligible for Medicare, Social Security Disability, Social Security Retirement, and more.

 

Here's how it works:

  • Go to www.dss.state.va.us
  • Click on the words "Financial Assitance"
  • Click on "Am I Eligible for Assistance?" at the top left side.
  • Select the programs for which the household is to be screened.
  • Enter the zipcode.
  • Click on the submit button to proceed to the questionnaire.
  • Read and answer each question.
  • Click the "Click Here When Done" button.
  • The confirmation page permits editing of answers.
  • Submit the questionnaire and receive a preliminary screening result and the local agency address.

Please encourage individuals you know and those served by your organization to use this simple eligibility screening. If you have any questions, call (804) 692-2376 or E-Mail acb900@email1.dss.state.va.us